.supportApp {
    max-width: 1280px;
}

.supportDenied {
    display: grid;
    min-height: 55vh;
    place-items: center;
}

.supportDeniedCard {
    background: var(--white);
    border: 1px solid var(--border);
    border-radius: 12px;
    box-shadow: 0 8px 24px rgba(20, 36, 50, 0.08);
    max-width: 560px;
    padding: 36px;
    text-align: center;
}

.supportPanel {
    display: grid;
    gap: 22px;
}

.supportHeading {
    align-items: end;
    display: flex;
    justify-content: space-between;
}

.supportHeading h1 {
    margin: 4px 0 8px;
}

.supportHeading p {
    color: var(--muted);
    margin: 0;
}

.supportPatienceNotice {
    background: #fff8e8;
    border: 1px solid #e6cc8f;
    border-radius: 10px;
    padding: 18px 20px;
}

.supportPatienceNotice p {
    margin: 6px 0 0;
}

.supportLayout {
    align-items: start;
    display: grid;
    gap: 22px;
    grid-template-columns: minmax(0, 1.35fr) minmax(320px, 0.65fr);
}

.supportCard {
    background: var(--white);
    border: 1px solid var(--border);
    border-radius: 10px;
    box-shadow: 0 4px 16px rgba(20, 36, 50, 0.05);
}

.supportCardHeader {
    border-bottom: 1px solid var(--border);
    padding: 20px 22px;
}

.supportCardHeader h2,
.supportCardHeader p {
    margin: 0;
}

.supportCardHeader p {
    color: var(--muted);
    margin-top: 4px;
}

.supportForm {
    display: grid;
    gap: 18px;
    padding-bottom: 22px;
}

.supportForm > :not(.supportCardHeader) {
    margin-left: 22px;
    margin-right: 22px;
}

.supportFormGrid {
    display: grid;
    gap: 14px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.supportField {
    display: grid;
    gap: 7px;
}

.supportField > span {
    font-weight: 700;
}

.supportField input,
.supportField select,
.supportField textarea {
    background: var(--white);
    border: 1px solid var(--border);
    border-radius: 7px;
    color: var(--text);
    font: inherit;
    padding: 11px 12px;
    width: 100%;
}

.supportField textarea {
    min-height: 140px;
    resize: vertical;
}

.supportField small {
    color: var(--muted);
}

.supportCategoryGuidance {
    background: var(--cream);
    border-left: 4px solid var(--red);
    border-radius: 6px;
    line-height: 1.5;
    padding: 14px 16px;
}

.supportSourceContext {
    background: #f5f6f7;
    border: 1px solid var(--border);
    border-radius: 7px;
    color: var(--muted);
    font-size: 0.92rem;
    padding: 10px 12px;
    word-break: break-word;
}

.supportMessage {
    border-radius: 7px;
    padding: 12px 14px;
}

.supportMessage.isSuccess {
    background: #eaf5ec;
    border: 1px solid #acd0b2;
    color: #285d31;
}

.supportMessage.isError {
    background: #fae9ea;
    border: 1px solid #dfb3b6;
    color: #7e1b22;
}

.supportMessage.isWarning {
    background: #fff4d9;
    border: 1px solid #e2c272;
    color: #725514;
}

.supportDuplicateWarning {
    background: #fff4d9;
    border: 1px solid #e2c272;
    border-radius: 8px;
    padding: 14px;
}

.supportDuplicateWarning p {
    margin: 6px 0 12px;
}

.supportDuplicateActions,
.supportFormActions {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.supportFormActions {
    justify-content: flex-end;
}

.supportRequestHistory {
    overflow: hidden;
}

.supportMyRequestRows {
    display: grid;
}

.supportRequestRow {
    border-bottom: 1px solid var(--border);
    display: grid;
    gap: 8px;
    padding: 16px 18px;
}

.supportRequestRow:last-child {
    border-bottom: 0;
}

.supportRequestRowHeader {
    align-items: start;
    display: flex;
    gap: 10px;
    justify-content: space-between;
}

.supportRequestRowTitle {
    font-weight: 700;
}

.supportRequestRowMeta,
.supportRequestRowDescription {
    color: var(--muted);
    font-size: 0.9rem;
}

.supportRequestRowDescription {
    display: -webkit-box;
    overflow: hidden;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 3;
    line-clamp: 3;
}

.supportStatusBadge {
    border-radius: 999px;
    display: inline-block;
    font-size: 0.78rem;
    font-weight: 700;
    padding: 4px 8px;
    white-space: nowrap;
}

.supportStatusBadge.statusNew {
    background: #fbe8e9;
    color: #8b1d24;
}

.supportStatusBadge.statusProgress {
    background: #e7f0fa;
    color: #245d91;
}

.supportStatusBadge.statusWaiting {
    background: #fff2d5;
    color: #725514;
}

.supportStatusBadge.statusResolved {
    background: #e8f4ea;
    color: #2f6a39;
}

.panelHeaderActions {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    justify-content: flex-end;
}

.reportIssueLink {
    color: var(--red);
    font-size: 0.92rem;
    font-weight: 700;
    text-decoration: none;
}

.reportIssueLink:hover {
    text-decoration: underline;
}

.adminSupportToolbar {
    display: grid;
    gap: 12px;
    grid-template-columns: minmax(260px, 1fr) auto auto;
    margin-bottom: 14px;
}

.adminSupportCounts {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 16px;
}

.adminSupportCount {
    background: #f5f6f7;
    border: 1px solid var(--border);
    border-radius: 999px;
    font-size: 0.85rem;
    padding: 6px 10px;
}

.adminSupportLayout {
    align-items: start;
    display: grid;
    gap: 18px;
    grid-template-columns: minmax(320px, 0.8fr) minmax(440px, 1.2fr);
}

.adminSupportListCard,
.adminSupportDetailCard {
    background: var(--white);
    border: 1px solid var(--border);
    border-radius: 10px;
    overflow: hidden;
}

.adminSupportRows {
    max-height: 720px;
    overflow-y: auto;
}

.adminSupportRow {
    background: transparent;
    border: 0;
    border-bottom: 1px solid var(--border);
    color: inherit;
    cursor: pointer;
    display: grid;
    gap: 7px;
    padding: 15px 17px;
    text-align: left;
    width: 100%;
}

.adminSupportRow:hover,
.adminSupportRow.isSelected {
    background: #f5f6f7;
}

.adminSupportRow:last-child {
    border-bottom: 0;
}

.adminSupportRowTop {
    align-items: start;
    display: flex;
    gap: 10px;
    justify-content: space-between;
}

.adminSupportRowTitle {
    font-weight: 700;
}

.adminSupportRowMeta,
.adminSupportRowPreview {
    color: var(--muted);
    font-size: 0.87rem;
}

.adminSupportRowPreview {
    display: -webkit-box;
    overflow: hidden;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    line-clamp: 2;
}

.adminSupportDetailCard {
    min-height: 360px;
    padding: 20px;
}

.adminSupportDetailEmpty {
    color: var(--muted);
    padding: 72px 20px;
    text-align: center;
}

.adminSupportDetailContent {
    display: grid;
    gap: 18px;
}

.adminSupportDetailHeader {
    align-items: start;
    display: flex;
    gap: 16px;
    justify-content: space-between;
}

.adminSupportDetailHeader h2 {
    margin: 4px 0 5px;
}

.adminSupportDetailMeta {
    color: var(--muted);
    font-size: 0.9rem;
}

.adminSupportDetailLinks {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.adminSupportDetails {
    display: grid;
    grid-template-columns: max-content 1fr;
    margin: 0;
}

.adminSupportDetails dt,
.adminSupportDetails dd {
    border-bottom: 1px solid var(--border);
    margin: 0;
    padding: 8px 10px 8px 0;
}

.adminSupportDetails dt {
    font-weight: 700;
}

.adminSupportDescriptionBlock {
    background: #f5f6f7;
    border: 1px solid var(--border);
    border-radius: 8px;
    padding: 14px;
}

.adminSupportDescriptionBlock h3 {
    margin: 0 0 8px;
}

.adminSupportDescriptionBlock div {
    white-space: pre-wrap;
}

.adminSupportEditorForm {
    display: grid;
    gap: 15px;
}

.adminSupportTimelineSection {
    border-top: 1px solid var(--border);
    padding-top: 16px;
}

.adminSupportTimeline {
    display: grid;
    gap: 10px;
}

.adminSupportTimelineItem {
    border-left: 3px solid var(--border);
    padding-left: 12px;
}

.adminSupportTimelineItem strong,
.adminSupportTimelineItem small {
    display: block;
}

.adminSupportTimelineItem small {
    color: var(--muted);
    margin-top: 2px;
}

.adminSupportTimelineItem p {
    margin: 5px 0 0;
    white-space: pre-wrap;
}

@media (max-width: 980px) {
    .supportLayout,
    .adminSupportLayout {
        grid-template-columns: 1fr;
    }

    .adminSupportToolbar {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .supportFormGrid {
        grid-template-columns: 1fr;
    }

    .supportHeading,
    .adminSupportDetailHeader {
        align-items: stretch;
        flex-direction: column;
    }

    .supportForm > :not(.supportCardHeader) {
        margin-left: 16px;
        margin-right: 16px;
    }

    .adminSupportDetails {
        grid-template-columns: 1fr;
    }

    .adminSupportDetails dt {
        border-bottom: 0;
        padding-bottom: 0;
    }
}

.adminFormMessage.isSuccess {
    background: #eaf5ed;
    color: #2d6a42;
}

.adminFormMessage.isWarning {
    background: #fff4d9;
    color: #725514;
}

.adminFormMessage.isError {
    background: #fbeaec;
    color: var(--red);
}

.supportRequestResponse {
    background: #eef3f7;
    border-left: 3px solid var(--navy);
    border-radius: 4px;
    font-size: 0.88rem;
    line-height: 1.45;
    padding: 8px 10px;
    white-space: pre-wrap;
}

.adminSupportMatchesSection {
    background: #fff8e8;
    border: 1px solid #e6cc8f;
    border-radius: 8px;
    padding: 14px;
}

.adminSupportMatchesSection h3,
.adminSupportMatchesSection p {
    margin: 0;
}

.adminSupportMatchesSection p {
    color: var(--muted);
    margin-top: 4px;
}

.adminSupportMatches {
    display: grid;
    gap: 8px;
    margin-top: 12px;
}

.adminSupportMatch {
    align-items: center;
    background: var(--white);
    border: 1px solid var(--border);
    border-radius: 7px;
    display: flex;
    gap: 12px;
    justify-content: space-between;
    padding: 10px 12px;
}

.adminSupportMatchMeta {
    color: var(--muted);
    font-size: 0.87rem;
    margin-top: 3px;
}